Order / Return / Refund Policy
Order / Return / Refund Policy
Thank you for shopping with us at Bleeves! Please review our policy regarding orders, returns, and refunds below:
Orders:
- Once an order is placed, it is considered final.
- We reserve the right to refuse any changes to an order, depending on the circumstances.
- Any third-party charges incurred for refunds related to order cancelled by request of customer shall be borne by the customer.
Returns:
- For item defects or wrong item delivery due to the fault of the store, customers must initiate the return process within 2 working days by sending an email to sales@bleeves.com.
- For orders placed on our marketplaces such as Shopee or Lazada, any returns and requests for refunds must be initiated through those platforms.
Refunds:
- Refunds will be processed upon receipt of the returned item in the condition it was received by the customer.
Contact Us:
- If you have any questions or need assistance regarding your order, returns, or refunds, please don't hesitate to contact our customer service team at sales@bleeves.com.
By placing an order with us, you agree to adhere to the terms and conditions outlined in this policy. Thank you for choosing Bleeves!