FAQs

    1. How to order online? 

2. What is the order processing timeline?
Option 1: Shipment

Please order through our website, www.bleeves.com. Within the next 1 to 2 working days, we should be able to prepare your order for dispatch. Upon dispatch, standard shipping is 1 to 2 transit days for delivery addresses within Metro Manila, and 3 to 10 transit days outside. However, kindly allow some leeway for delay on the part of our courier on account of force majeure, rider shortage, or peak holiday surge.  

Option 2: Pickup

Alternatively, you may place your orders online, and arrange for pick-up (personally or via Grab/Lalamove/other third party couriers) at Teachers Village, Diliman, Quezon City, Philippines. Specific pick-up address and instructions will be provided via email when your order is ready for pick-up. Pick-up is Monday to Friday from 9:00 am to 4:30 PM (please note that we may be closed on public holidays). 

Get your Bleeves in Just 1 day

For orders placed before 2:00 PM, it will be ready on the same day, provided that the order is not personalized. For personalized orders, it will be ready for pick-up the following day. 

You shall receive a notification email when your order is ready for pick-up.

3. What are the modes of payment?

We accept credit card payments, GCash, Unionbank and BPI payments (through PayMongo), cash on delivery (COD), and cash on pick-up (COP). You may select the particular mode of payment upon check-out of order. 

Important Notice: Deposit Required for Bulk Orders via COD/COP

For all bulk orders placed with payment via COD (Cash on Delivery) or COP (Cash on Pickup), a 50% deposit will be required. Our team will reach out to confirm your order and provide the available payment methods.

Thank you for your understanding!

4. Do you have a physical store?

Bleeves® is available in Rustan's Department Store, and WHSmith branches in the Philippines. Click here to find out more.
Orders placed through our website may also be picked-up in our warehouse in Teachers Village, Quezon City, Philippines. Just select the pick-up option upon check-out of your order. Pick-up instructions will be provided via e-mail.

5. What are your products?

We have 11 different products:

These are the product photos with prices (in Philippine currency) (updated as of 01 August 2024):

6. Are there sizes?

Below are the measurements for each of the products:

For BLEEVES® (BLANKET WITH SLEEVES)

The approximate dimensions are, as follows:

    For GIDIE (GIANT HOODIE)

    The approximate dimensions are, as follows:

    • Kids Size: Length 60 cm x Chest 50 cm x Sleeves Length 50 cm
    • Regular Size: Length 100 cm x Chest 93 cm x Sleeves Length 75 cm
    • XtraLong Size: Length 150 cm x Chest 93 cm x Sleeves Length 75 cm

       

    Other Collection

    For Cape - One size only

    Length: 158 cm,  Width: 184 cm

    For Blazer - One size only

    Length: 72 cm,  Shoulder: 50 cm

    For Poncho - One size only

    Length: 90 cm, Width: 122 C

    For Onesies- One size only

    Chest: 58 cm, Sleeves: 47 cm, Length: 145 cm

     

    7.  What is the perfect size for me?

    Regardless of your height, weight, or gender, we recommend that you purchase your Bleeves® based on your purpose. For home use, we recommend the XtraLong Size as it covers the feet. For out-of-home or travel use, we recommend Regular Size or EasyFold, as both are more manageable. 

    For Gidie, we recommend the Regular Size for those seeking to keep their upper bodies warm, and the XtraLong Size for those seeking overall body warmth.  

    8. How does shipping work?

    Bleeves® ships its products using a combination of third-party logistics J&T Express, MCHA, & Lalamove (for Philippines), and FedEx and DHL (for International). Please find below our delivery fees:

    Metro Manila, Philippines
    • One (1) item at ₱90.00, additional items at ₱40.00 each
    • Five (5) items and above at a flat rate of ₱250.00 total
    Outside Metro Manila and within Philippines
    • One (1) item at ₱180.00, additional items at ₱40.00 each

    For International Orders



    9. Do you personalize?

    Yes, we can embroider your name on the product. Click here to learn more about our personalization.

     

     

    10. Do you ship internationally?

    Yes! Please refer to the discussion on international shipping under Item 7 above.

    11. Do you gift wrap?

    Yes! You can add a gift box for PhP 150.00. To do this, please wait for the product page to full load. Before adding the item to your cart, please select the box which appears before "Add Gift Box." Please note that each box can only fit 1 item, and the item will be vacuum sealed.


    12. Can you include a note in my order?

    Gift boxes come with a free greeting card where we can write down your note! Please note there is a character limit of 100. Font Style is Bradley and font size is 14.

    13. Do you give discounts for bulk orders?

    We give discounts for bulk orders of at least 100 pieces. For discounts, please e-mail us at sales@bleeves.com. 

    14. I wanted a particular color and design before, and I could not find the design anymore on your website. How do I order that design? Will you restock?

    Kindly note that our designs are limited. Accordingly, we may no longer restock a design previously available. We suggest that you purchase the color or design of your choice as soon as it becomes available.

    We stock up on both old and new colors/designs from time to time. If you would like us to notify you upon the availability of a particular color/design, kindly send us a message through our official Facebook and Instagram pages or send us an email at sales@bleeves.com.

    15. What material is Bleeves® made of?

    Bleeves® is made of cuddle fleece, a velvety polyester blend.

    16. How do I care for my Bleeves®?

    We recommend hand washing using mild detergent. If hand washing is not an option, we recommend machine washing (in a laundry bag) at 40°C and iron at a low temperature. We recommend avoiding the dryer to prolong the life of your item. Do not bleach. Do not dry clean.

    17. Is Bleeves® hypoallergenic?

    Bleeves® is not hypoallergenic. 

    18. I just purchased my Bleeves® and I noticed that some of the fibers are shedding. Is this okay?

    Shedding of excess fibers is normal for recently purchased products. It may take a few washes to completely eliminate the shedding of the Bleeves®. We recommend that the Bleeves® be washed often, and that it be dust off upon drying to remove those excess fibers.

     

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