We process and ship your orders as quickly as possible! Below are our order fulfillment options:

Option 1: Shipment (Nationwide & International Delivery)

✅ Processing Time: Orders are prepared for dispatch within 1 to 2 working days after payment confirmation.
✅ Shipping Time:

• Metro Manila: 2-3 business days after dispatch
• Provincial (Outside Metro Manila): 3-10 business days after dispatch
• International Orders: Varies by country (estimated 7-14 business days)

📌 Note: Please allow for potential delays due to force majeure, courier rider shortages, or peak holiday surges.

Option 2: Pickup

You can choose to pick up your order personally or arrange for a third-party courier (e.g., GrabExpress, Lalamove, or similar services).

📍 Pick-up Location: Teachers Village, Diliman, Quezon City, Philippines
📩 Specific address and instructions will be emailed once your order is ready.

🕘 Pick-up Hours: Monday to Friday, 9:00 AM to 4:30 PM
📌 Note: We may be closed on public holidays.

Option 3: Same-Day Delivery (Metro Manila Only)

For customers who need their orders delivered ASAP, we offer same-day delivery for orders placed before 2:00 PM.

✅ Available Monday to Friday (excluding holidays)
✅ Delivered via GrabExpress, Lalamove, or similar couriers
✅ Flat rate: ₱300 (Metro Manila only)

📌 Same-day delivery is only available for non-personalized orders.

We offer multiple secure payment options to make your shopping experience convenient:

💳 Credit/Debit Cards: Visa or Mastercard
📲 E-Wallets: GCash, GrabPay, Maya
🏦 Online Banking: BPI, UnionBank
💰 Buy Now, Pay Later: BillEase

At checkout, simply select your preferred payment method. All transactions are securely processed through our trusted payment gateways.

Important Notice: Deposit Required for Bulk Orders via COD/COP

For bulk orders placed with COD or COP, a 50% deposit is required. Our team will contact you to confirm the order and provide available payment methods for the deposit.

Yes! We offer special pricing and discounts for bulk and corporate orders. Whether you're looking for premium corporate giveaways, employee incentives, event tokens, or holiday gifts, Bleeves® is the perfect cozy and practical choice.

Why Choose Bleeves® for Bulk & Corporate Giveaways?

🎁 Premium Yet Practical – A thoughtful gift that’s warm, stylish, and functional.
🏢 Perfect for Employees & Clients – Ideal for corporate gifting, remote workers, BPO employees, and work-from-home setups.
💼 Great for Events & Giveaways – A unique and memorable giveaway for team-building, conferences, and special occasions.
✨ Customizable with Name Embroidery – Add a personal touch by embroidering names or company logos (MOQ applies).
📦 Bulk Packaging Options – Choose from gift-ready packaging or simple bulk packing for easy distribution.

How to Inquire for Bulk Orders

1️⃣ Contact Us – Email us at sales@bleeves.com or call/Viber us via +63 (917) 187 1852.
2️⃣ Provide Order Details – Let us know the quantity, preferred Bleeves® variants, and any personalization requests (e.g., embroidery, custom packaging).
3️⃣ Get a Custom Quote – We’ll send you a special bulk pricing offer tailored to your needs.

For bulk orders via COD or COP, a 50% deposit is required before processing.

Our designs are produced in limited quantities, so previously available designs may not always be restocked. If you see a color or design you love, we recommend grabbing it while it’s available to avoid missing out!

However, we do restock both new and popular designs from time to time. If you're hoping for a particular design to return, we'd love to keep you updated!

📌 How to Get Restock Notifications:

Reach out to us, and we’ll notify you when your preferred color or design is back in stock:

📧 Email: sales@bleeves.com
📌 Facebook: @bleevesph
📷 Instagram: @bleevesph
🎵 TikTok: @bleevesph

Stay connected and be the first to know about restocks and new releases! 🚀

Yes, you can modify or cancel your order by reaching out to our customer support, as long as it hasn’t been processed yet.

📧 Email: sales@bleeves.com
📱 Mobile/Viber: +63 (917) 187 1852
📞 Landline: +63 (2) 7255 4298

Please note that changes can only be made before the order is processed.

Our office hours are Monday to Friday, 9:00 am to 5:00 pm (excluding public holidays).

We ship nationwide within the Philippines and offer international shipping to select countries. Below are our shipping options, estimated delivery times, and rates.

Nationwide Shipping (Philippines)

📌 Processing Time: Orders are prepared for dispatch within 1 to 2 working days after payment confirmation.

📦 Delivery Timelines & Rates

• Metro Manila: ₱90 for the first item, ₱40 per additional item (Estimated 2-3 business days after dispatch)
• Provincial (Outside Metro Manila): ₱180 for the first item, ₱40 per additional item (Estimated 3-10 business days after dispatch)
• Bulk Orders (5 or more items): Flat rate of ₱250 for Metro Manila

📌 Note: Delivery timelines may be affected by courier delays, holidays, or unforeseen circumstances.

International Shipping

We ship internationally via DHL and FedEx, and delivery timelines vary depending on the destination country. Estimated shipping times range from 7 to 14 business days.

📌 Shipping rates for international orders are calculated at checkout based on package weight and destination. Additional customs fees or import duties may apply, depending on the country’s regulations.

Pickup

✅ Pickup Option (Free): You may personally pick up your order or arrange for a third-party courier (GrabExpress, Lalamove) to collect it from our location.

📍 Pickup Location: Teachers Village, Diliman, Quezon City (Specific address and instructions will be provided via email once your order is ready.)

🕘 Pickup Hours: Monday to Friday, 9:00 AM to 4:30 PM (Closed on public holidays)

✅ Non-Personalized Orders: Ready for pickup on the same day if placed before 2:00 PM
✅ Personalized Orders: Ready for pickup the following business day

📩 You will receive a notification email when your order is ready for pickup.

Same-Day Delivery (Metro Manila Only)

For urgent orders, we offer same-day delivery within Metro Manila.

✅ Flat Rate: ₱300
✅ Order Cut-Off: Place your order before 2:00 PM (Monday to Friday, excluding holidays)
✅ Delivery Method: Sent via GrabExpress, Lalamove, or similar couriers
✅ Personalized Orders: Not eligible for same-day delivery and require an additional processing day

📌 Same-day delivery is a direct delivery service, separate from our standard shipping options.

Important Shipping Notes

• Tracking Information: A tracking number will be provided via email once your order has been dispatched.
• Incorrect Address: Please ensure your shipping address is correct. Bleeves® is not responsible for lost orders due to incorrect addresses.
• Shipping Delays: While we aim to meet estimated delivery times, delays due to courier issues, holidays, and weather conditions are beyond our control.

We process and ship your orders as quickly as possible! Below are our order fulfillment options:

Option 1: Shipment (Nationwide & International Delivery)

✅ Processing Time: Orders are prepared for dispatch within 1 to 2 working days after payment confirmation.
✅ Shipping Time:

• Metro Manila: 2-3 business days after dispatch
• Provincial (Outside Metro Manila): 3-10 business days after dispatch
• International Orders: Varies by country (estimated 7-14 business days)

📌 Note: Please allow for potential delays due to force majeure, courier rider shortages, or peak holiday surges.

Option 2: Pickup

You can choose to pick up your order personally or arrange for a third-party courier (e.g., GrabExpress, Lalamove, or similar services).

📍 Pick-up Location: Teachers Village, Diliman, Quezon City, Philippines
📩 Specific address and instructions will be emailed once your order is ready.

🕘 Pick-up Hours: Monday to Friday, 9:00 AM to 4:30 PM
📌 Note: We may be closed on public holidays.

Option 3: Same-Day Delivery (Metro Manila Only)

For customers who need their orders delivered ASAP, we offer same-day delivery for orders placed before 2:00 PM.

✅ Available Monday to Friday (excluding holidays)
✅ Delivered via GrabExpress, Lalamove, or similar couriers
✅ Flat rate: ₱300 (Metro Manila only)

📌 Same-day delivery is only available for non-personalized orders.

Bleeves® does not have a standalone physical store, but you can find our products at authorized stockists nationwide:

🏬 Rustan's Department Store
🛫 WHSmith branches – Located in various airports nationwide
📚 Select Fully Booked branches – Certain designs and products available
🎁 Select Kultura branches – Certain designs and products available

📌 For more details, including exact branch locations and product availability, click here.

We partner with trusted couriers to ensure fast and reliable delivery both nationwide and internationally. Below are our shipping partners, estimated delivery times, and fees.

Nationwide Shipping (Philippines)

📌 Processing Time: Orders are prepared for dispatch within 1 to 2 working days after payment confirmation.

📦 Delivery Partners & Rates:

• Metro Manila: Delivered via J&T Express & MCHA
• Provincial (Outside Metro Manila): Delivered via J&T Express & MCHA

📌 Note: Delivery timelines may vary due to holidays, peak seasons, or courier delays.

Same-Day Delivery (Metro Manila Only)

For urgent orders, we offer same-day delivery within Metro Manila via trusted third-party couriers.

🚀 Delivery Partner: GrabExpress, Lalamove, or similar services
💰 Flat Rate: ₱300
⏳ Order Cut-Off: Place your order before 2:00 PM (Monday to Friday, excluding holidays)
📌 Personalized orders are NOT eligible for same-day delivery and require an additional processing day.

Pickup Option (Metro Manila Only)

Prefer to pick up your order? You can choose to collect it personally or book a third-party courier (GrabExpress, Lalamove) from our location.

📍 Pickup Location: Teachers Village, Diliman, Quezon City
📩 Specific address will be provided via email once your order is ready.

🕘 Pickup Hours: Monday to Friday, 9:00 AM to 4:30 PM (Closed on public holidays)

✅ Non-Personalized Orders: Ready for pickup on the same day if placed before 2:00 PM
✅ Personalized Orders: Ready for pickup the following business day

📌 Pickup is FREE of charge.

International Shipping

We ship internationally via DHL & FedEx, ensuring safe and timely delivery to various countries worldwide.

📦 Shipping Fees: Varies by country
💰 Rates are calculated at checkout based on the destination and package weight.
⏳ Estimated delivery time: 7-14 business days (varies per country)
📌 Additional customs fees or import duties may apply depending on your country’s regulations.

Important Notes on Shipping

✅ Tracking Information: A tracking number will be provided via email once your order has been dispatched.
✅ Incorrect Address: Please double-check your shipping address before completing your order. Bleeves® is not responsible for lost packages due to incorrect addresses.
✅ Shipping Delays: While we aim for timely deliveries, external factors such as weather, courier issues, or customs processing may cause delays.

Yes! We ship worldwide so you can enjoy the warmth and comfort of Bleeves® no matter where you are.

International Shipping Details

📦 Shipping Partners: We use DHL & FedEx for fast and reliable international shipping.
💰 Shipping Rates: Calculated at checkout based on your destination and order weight.
⏳ Estimated Delivery Time: 7-14 business days, depending on your location.

📌 Important Notes:

• Additional customs fees, taxes, or import duties may apply based on your country’s regulations. These charges are not included in the shipping fee and must be paid by the recipient.
• Some locations may have limited shipping availability due to courier restrictions.

How to Check International Shipping Rates?

Simply add your items to the cart, proceed to checkout, and enter your shipping address. The system will automatically calculate the shipping cost based on your location.

Yes, you can change shipping address by reaching out to our customer support, as long as it hasn’t been processed yet.

📧 Email: sales@bleeves.com
📱 Mobile/Viber: +63 (917) 187 1852
📞 Landline: +63 (2) 7255 4298

Our office hours are Monday to Friday, 9:00 am to 5:00 pm (excluding public holidays).

We offer a variety of Bleeves® products designed to suit different needs and lifestyles. Whether you're looking for warmth at home, on the go, or for travel, we have a product for you. You might even find yourself wanting more than one type of Bleeves®!

1. Bleeves® Original 
   Available in Regular, XtraLong, and Kids sizes, this is the classic wearable blanket that started it all. Designed to provide full warmth and comfort with the freedom to move, it's perfect for lounging, studying, or relaxing.
2. Bleeves® EasyFold 
   A regular-sized Bleeves® that folds and zips into a compact pillow. It’s perfect for home organization or travel, with a velcro handle that allows you to hang it anywhere.
3. Bleeves® Giant Hoodie Blanket 
   Oversized for ultimate comfort, this wearable blanket features a hoodie and large pockets. Available in Regular, XtraLong, and Kids sizes, it's perfect for cold nights, lounging, or outdoor relaxation.
4. Bleeves® The Poncho
   An easy, light, and no-frills blanket you can walk around in. It features a neck opening that you can easily slip through your head, providing warmth without restricting movement.
5. Bleeves® The Cape 
   A trendy and fashionable wearable blanket you can wear on-the-go. It resembles casual clothing but provides ultimate warmth. It's open in front, with enough length to wrap yourself by simply throwing one side over the other. Perfect for stylish coziness both at home and outside.
6. Bleeves® Onesie 
   A unique design that combines the best features of a blanket and a onesie. It comes with long sleeves, a hood, and side pockets, providing full coverage to keep you warm from head to toe.

At Bleeves®, we don’t just create blankets—we create experiences. Experiences of warmth, comfort, and care that resonate with you and your loved ones. Discover your perfect Bleeves® today and experience comfort without limits.

Yes, our products come in various sizes to suit different needs. Below are the measurements for each product:

Bleeves® (Blanket with Sleeves)

• Bleeves Regular: Length 150 cm x Width 150 cm
• Bleeves XtraLong: Length 200 cm x Width 150 cm
• Bleeves EasyFold: Length 150 cm x Width 150 cm (when folded into a pillow: Length 35 cm x Width 25 cm)
• Bleeves Kids : Length 100 cm x Width 90 cm

Gidie (Giant Hoodie Blanket)

• Gidie Regular : Length 100 cm x Chest 95 cm x Sleeves Length 75 cm
• Gidie XtraLong : Length 150 cm x Chest 95 cm x Sleeves Length 75 cm
• Gidie Kids: Length 60 cm x Chest 50 cm x Sleeves Length 50 cm

Other Collections

• The Cape: One size – Length 160 cm, Width 185 cm
• The Blazer: One size – Length 70 cm, Shoulder 50 cm
• The Poncho: One size – Length 90 cm, Width 120 cm
• The Onesie: One size – Chest 60 cm, Sleeves 50 cm, Length 145 cm

Bleeves® Size Recommendations:

Regular Size

• Recommended for out-of-home or travel use
• Easier to manage and carry while still providing ample warmth

XtraLong Size

• Recommended for home use
• Provides full coverage, including your feet, for maximum warmth and comfort

EasyFold Size

• Perfect for travel and portability
• Folds and zips into a compact pillow with a handle for easy carrying

Giant Hoodie Blanket (Gidie) Size Recommendations:

Regular Size:

• Ideal for those who want to keep their upper body warm

XtraLong Size:

• Best for those looking for full-body warmth, including lower body coverage

Bleeves® is crafted from premium Cuddle Fleece, a soft, warm, and breathable fabric designed for maximum comfort.

Why Cuddle Fleece? 🌟

✔ Ultra-Soft & Cozy – Feels luxuriously plush against the skin.
✔ Lightweight Yet Warm – Provides warmth without the heaviness of thick winter blankets.
✔ Breathable & Comfortable – Designed to keep you warm while preventing overheating.
✔ Durable & Long-Lasting – Retains softness even after multiple washes.
✔ Easy to Maintain – Machine washable and quick-drying for hassle-free care.

Designed for Everyday Use 🛡️

Unlike traditional fleece, our Cuddle Fleece is carefully selected and tested to provide the perfect balance of warmth and breathability, making it ideal for the Philippine climate and year-round wear.

📌 Fabric Composition: Premium polyester blend
📌 Eco-Friendly: Fabric is recyclable and sustainably sourced where possible.

Bleeves® is designed to be soft, breathable, and gentle on the skin, making it a great choice for individuals with sensitive skin or certain medical conditions.

Why Bleeves® is Skin-Friendly 🌟

✅ Made from Non-Irritating Cuddle Fleece – Unlike wool or other natural fibers, Bleeves® is made from a high-quality polyester blend that minimizes the risk of itching, irritation, or allergic reactions.
✅ Hypoallergenic Properties – Free from common allergens like wool, down, or harsh dyes, making it suitable for those with eczema, dry skin, or sensitivities.
✅ Breathable & Comfortable – Designed to provide warmth without overheating, which is beneficial for people with temperature regulation issues (e.g., certain autoimmune conditions).
✅ Lightweight & Non-Restrictive – Allows free movement, making it a cozy option for those who experience joint pain, circulation issues, or mobility concerns.

Important Notes for Those with Medical Conditions 📌

• If you have specific allergies or severe skin sensitivities, we recommend washing Bleeves® before first use to remove any residual fibers from production.
• While Bleeves® is designed to be non-irritating, individuals with extreme sensitivities should consult a doctor if they have concerns about specific fabric types.

Yes! Bleeves® is designed with safety and comfort in mind, making it a cozy choice for both children and pets.

Safe for Children 🧒

✅ Kid-Friendly Fabric – Made from soft, non-irritating Cuddle Fleece, which is gentle on sensitive skin.
✅ No Harsh Chemicals – Free from wool, down, and harsh dyes, reducing the risk of allergic reactions.
✅ Breathable & Lightweight – Keeps kids warm without overheating.
✅ Bleeves® Kids Available – Specially designed for children up to 6 years old or 4'0" tall for a snug and secure fit.

📌 For young children, adult supervision is always recommended, especially during sleep or playtime.

Safe for Pets 🐶

✅ Soft & Comfortable for Snuggling – Many pets love cuddling up on Bleeves® due to its plush, warm texture.
✅ Durable & Machine Washable – Easy to clean in case of pet hair or accidents.
✅ Lint-Resistant Fabric – Less likely to trap pet fur compared to wool or fleece blends.

📌 While Bleeves® is pet-friendly, it is not designed as a chew-resistant or scratch-proof item. If your pet enjoys chewing or scratching fabrics, monitor their use of Bleeves® to prevent damage.

At Bleeves®, we are committed to sustainability and continuously strive to reduce our environmental impact while providing the highest quality comfort.

Sustainability & Eco-Friendly Features 🌿

✅ Durable & Long-Lasting – Made from high-quality Cuddle Fleece, Bleeves® is designed to last for years, reducing the need for frequent replacements and minimizing textile waste.
✅ Machine Washable & Quick-Drying – Requires less water and energy compared to heavier fabrics, making it a more sustainable choice.
✅ Recyclable Fabric – While Bleeves® is made from a premium polyester blend, the material is recyclable where fabric recycling programs are available.
✅ Low-Shed & Lint-Resistant – Produces minimal fiber shedding compared to traditional fleece, reducing microplastic pollution.

What We’re Working On ♻️

🌎 Exploring Recycled Materials – We are researching sustainable alternatives, such as recycled polyester and other eco-conscious fabric blends for future collections.
🌱 Minimizing Waste in Packaging – We aim to reduce excess packaging while ensuring your Bleeves® arrives in perfect condition.

📌 While Bleeves® is not 100% made from organic or natural fibers, we ensure responsible production practices and long-lasting quality to help reduce waste and promote sustainability.

Yes! Bleeves® offers personalization through name embroidery, making it a unique and thoughtful gift for yourself or your loved ones.

Personalization Details 🧵

✅ Personalization Fee: ₱150 per item
✅ Maximum Characters: 8 Characters (Alphanumeric & Select Simple Symbols)
✅ Font: Arial
✅ Embroidery Color Options: Black, White, Red, Yellow Gold, Fuchsia

How to Personalize Your Bleeves® 📌

1️⃣ Select Your Bleeves® Variant – Choose your preferred size and color.
2️⃣ Check the “Personalize my Bleeves®” Box – This option will appear on the product page.
3️⃣ Enter Your Custom Text – Type in the name or word you want embroidered.
4️⃣ Select Your Embroidery Color – Choose from the available thread colors.
5️⃣ Proceed to Checkout – Confirm your details before completing your order.

📌 Personalized orders require an additional processing day and are NOT eligible for same-day delivery.

Yes! Bleeves® makes gifting extra special with our premium gift box option.

Gift-Ready Packaging Details 🎁

✅ Gift Box Upgrade:₱150 per item
✅ Premium Quality: Sturdy, stylish, and perfect for gifting.
✅ Neatly Packed: Ensures your Bleeves® is beautifully presented upon delivery.
✅ Includes a Gift Card: Add a short message (up to 100 characters) for a personal touch.

How to Add a Gift Box to Your Order 📌

1️⃣ Select Your Bleeves® Variant – Choose your preferred size and color.
2️⃣ Check the “Add a Gift Box” Option – This will appear on the product page.
3️⃣ Proceed to Checkout – Your item will be packaged in a premium gift box before shipping.

📌 Gift-wrapped orders follow standard processing and shipping timelines.

Yes! We offer custom embroidery for corporate giveaways, team events, and bulk orders. Whether you want to add a company logo, event branding, or a special design, we can personalize Bleeves® to match your needs.

Custom Embroidery Details 📌

✅ Minimum Order Quantity (MOQ): Custom logo embroidery is available for bulk orders (MOQ applies)
✅ Custom Design Options: Company logos, team names, event branding, and more
✅ Thread Colors: Wide range of embroidery thread colors to match your branding
✅ Lead Time: Varies depending on the complexity of the design and order quantity

How to Request a Custom Embroidery Order 📌

1️⃣ Contact Us – Email us at [Insert Email] or message us via [Insert Contact Number/Viber].
2️⃣ Provide Your Design & Order Details – Let us know the quantity, preferred Bleeves® variant, and attach your logo/design file (high-resolution PNG, AI, or EPS format preferred).
3️⃣ Get a Quote & Mockup – Our team will review your request and provide a quote along with a digital preview/mockup.
4️⃣ Confirm & Process Order – Once approved, we will begin production and keep you updated on progress.

📌 Custom embroidery orders require additional processing time, depending on the design complexity and quantity.

Interested in customized Bleeves® for your team, company, or event? Reach out to us for a personalized quote!

📧 Email: partnerships@bleeves.com
📱 Mobile/Viber: +63 (912) 302 0105
📞 Landline: +63 (2) 7255 4298

Taking care of your Bleeves® is easy! Follow these simple care instructions to keep it soft, cozy, and looking its best for years to come.

Washing Instructions 🧺

✅ Machine Wash Cold – Use a gentle cycle with mild detergent.
✅ Wash Separately – To prevent lint transfer, especially during the first few washes.
✅ Avoid Fabric Softeners & Bleach – These can reduce the fabric's softness and affect longevity.

Drying Instructions 🌬️

✅ Tumble Dry on Low – For best results, use a low heat setting.
✅ Air Dry for Maximum Softness – Hang dry in a well-ventilated area to maintain plushness.
❌ Do Not Iron or Use High Heat – Excessive heat can damage the fleece fibers.

Additional Care Tips 📌

✔ Shake It Out – After washing, give your Bleeves® a quick shake to restore its fluffy texture.
✔ Store in a Cool, Dry Place – Keep it folded in a clean area when not in use.
✔ Avoid Rough Surfaces – Prolong its softness by minimizing contact with rough or abrasive materials.

With proper care, your Bleeves® will stay cozy, soft, and comfortable for years to come!

Yes, a bit of light fiber shedding is completely normal, especially when your Bleeves® is brand new. This is due to the soft, plush nature of Cuddle Fleece and is common with high-quality fleece fabrics.

Why Does Shedding Happen? 🌟

✅ New Fabrics Naturally Shed – Loose fibers from the manufacturing process may surface during the first few uses.
✅ Soft & Fluffy Texture – The plush fibers that make Bleeves® ultra-soft can have minor shedding, but this reduces over time.
✅ Easily Manageable – Shedding is temporary and will improve with proper care.

How to Minimize Shedding 🧺

✔ Wash Before First Use – A gentle wash cycle helps remove excess fibers.
✔ Use a Gentle Detergent – Avoid harsh chemicals that can break down fabric.
✔ Tumble Dry on Low or Air Dry – This helps set the fibers and reduce shedding.
✔ Avoid High Heat & Fabric Softeners – These can weaken fleece fibers and increase shedding.

📌 Rest assured, shedding does not affect the quality or durability of your Bleeves®. After a few washes, your Bleeves® will maintain its plush, cozy texture without excess fibers.

Bleeves® is made from premium Cuddle Fleece, a soft and non-irritating fabric that is gentle on the skin. While not officially certified as hypoallergenic, it is free from common allergens like wool and down feathers, making it suitable for sensitive skin and those prone to allergies.

Why Bleeves® is a Great Choice for Sensitive Skin 🌟

✅ Made from Synthetic Fibers – Unlike wool or natural fleece, Bleeves® is crafted from a high-quality polyester blend, which minimizes the risk of allergic reactions.
✅ Soft & Non-Irritating – Designed to be gentle and comfortable, even for those with sensitive skin.
✅ Lint & Dust Resistant – The fabric does not easily trap dust, pet hair, or other irritants, helping maintain a cleaner surface.
✅ Easy to Wash & Maintain – Regular washing removes any accumulated allergens, ensuring long-term freshness.

📌 If you have specific allergies or skin sensitivities, we recommend washing your Bleeves® before first use to remove any residual fibers from the manufacturing process.

We want you to love your Bleeves®! However, due to the nature of our products, we do not accept returns or exchanges unless the item is defective.

Warranty & Return Policy 🛡️

✅ Returns & Exchanges (Defective Items Only)
We only accept returns or exchanges if the item is:

• Defective, damaged, or incorrect upon arrival
• Reported within 48 hours of receiving the order
• Unwashed and unused

❌ Non-Returnable & Non-Exchangeable Items:

• Items that are not defective
• Personalized/embroidered items (unless defective)
• Used, washed, or altered items
• Items without original packaging and tags

✅ Refund Policy:

• Refunds are issued only for defective items that cannot be replaced
• Refunds will be processed via the original payment method
• Shipping fees are non-refundable

How to Report a Defective Item 📌

1️⃣ Contact Us – Email us at [Insert Email] or message us via Email sales@bleeves.com or mobile/Viber +63 (917) 187 1852 within 48 hours of receiving your order.
2️⃣ Provide Order Details – Include your order number and clear photos/videos showing the defect.
3️⃣ Wait for Approval – Our team will review your request and provide next steps for a replacement or refund.

📌 For hygiene and quality assurance reasons, we strictly do not accept returns for non-defective items.

Due to the custom nature of personalized Bleeves® (with name embroidery), we do not accept returns, exchanges, or refunds unless the item is defective or there was an error on our part.

Non-Returnable & Non-Exchangeable Personalized Items ❌

• Orders with correctly embroidered names cannot be changed, exchanged, or refunded.
• We strongly encourage customers to double-check spelling and embroidery color before completing the order.

What If There Is a Defect or Error? 🛡️

We will replace or refund only if:
✔️ There is a defect in the product (e.g., fabric damage or stitching issue).
✔️ The embroidery is incorrect due to our mistake.

How to Report an Issue with a Personalized Order 📌

1️⃣ Contact Us – Email us at sales@bleeves.com or call/Viber us via +63 (917) 187 1852 within 48 hours of receiving your order.
2️⃣ Provide Order Details – Include your order number and clear photos/videos showing the defect or error.
3️⃣ Wait for Approval – Our team will review your request and provide the next steps.

📌 Please note: Refunds or replacements are not possible for personalized items if the embroidery was completed exactly as ordered.

We sincerely apologize for any errors with your order! If you received the wrong item or a defective product, we will resolve the issue as quickly as possible.

Steps to Report a Wrong or Defective Product 🛡️

1️⃣ Contact Us Within 48 Hours – Email us at [Insert Email] or message us via [Insert Contact Number/Viber].
2️⃣ Provide Order Details – Include:

• Order number
• Clear photos or videos of the item showing the issue (wrong product received, damage, or defect)
  

3️⃣ Wait for Approval – Our team will review your request and confirm the next steps.

Resolution Options 📌

✅ For Wrong Items: We will send the correct item at no additional cost.
✅ For Defective Items: You may choose a replacement or refund (refunds apply only if a replacement is not available).
✅ For Personalized Orders: If we made an embroidery mistake, we will correct or replace the item.

📌 Important Notes:

• Items must be unwashed, unused, and in their original condition.
• We cannot accept reports beyond 48 hours of receiving your order.
• Shipping fees are non-refundable unless the return is due to our mistake

We're happy to assist you! Feel free to reach out to our Bleeves® Customer Support Team through the following channels:

📧 Email: sales@bleeves.com
📱 Mobile/Viber: +63 (917) 187 1852
📞 Landline: +63 (2) 7255 4298

📌 Customer Support Hours:

🕘 Monday – Friday: 9:00 AM – 5:00 PM
📩 If you reach out outside business hours, we’ll get back to you as soon as possible!

🚀 Need urgent assistance? For time-sensitive orders, we recommend contacting us via Mobile/Viber for a quicker response.

Our Bleeves® Customer Support Team is available to assist you during the following hours:

🕘 Monday – Friday: 9:00 AM – 5:00 PM
📅 Closed on weekends and public holidays

📩 If you reach out outside business hours, we’ll get back to you as soon as possible on the next working day.

🚀 Need urgent assistance? For time-sensitive orders, we recommend contacting us via Mobile/Viber for a quicker response.

Yes! Bleeves® offers promo codes, special deals, and seasonal discounts throughout the year. Keep an eye out for exclusive sales, limited-time offers, and bundle deals!

📌 How to Stay Updated on Promos & Discounts:

🎟️ Check Our Website – Look out for discount banners or promo announcements.
📩 Subscribe to Our Newsletter – Get exclusive deals and early access to sales.
📱 Follow Us on Social Media – Stay updated on flash sales and special promotions:

• Facebook: @bleevesph
• Instagram: @bleevesph
• TikTok: @bleevesph

💡 Using Promo Codes:

✔ Enter your promo code at checkout to apply the discount.
✔ Some discounts are automatically applied—no code needed!
✔ Promo codes may have expiration dates or conditions, so check the details before use.

Applying a Bleeves® promo code is quick and easy! Follow these steps to redeem your discount:

🛒 How to Apply a Promo Code:

1️⃣ Add Items to Your Cart – Select your favorite Bleeves® products and proceed to checkout.
2️⃣ Find the “Discount Code” Box – This is located on the checkout page before payment.
3️⃣ Enter Your Promo Code – Type in the exact promo code and click “Apply.”
4️⃣ Enjoy Your Discount! – The discount will be automatically deducted from your total.

📌 Important Notes:
✔ Only one promo code can be applied per order.
✔ Promo codes may have expiration dates or specific conditions.
✔ Some discounts are automatically applied at checkout—no code needed!

📩 Having trouble applying your code? Contact our support team for assistance! 🚀

Yes! Bleeves® offers wholesale partnerships for businesses, corporate giveaways, and bulk gift orders. Whether you're looking for customized wearable blankets or bulk purchases, our sales team is here to assist you.

Why Partner with Bleeves®? 📌

✅ Direct Manufacturer Pricing – Get competitive rates with no middlemen.
✅ Customization Available – Choose fabric color, thickness, and embroidered names or logos (subject to MOQs and lead times).
✅ Perfect for Corporate Giveaways & Gifts – Ideal for BPOs, employee incentives, brand collaborations, and special events.

Wholesale & Partnership Inquiries 📩

Sheila Mae A. Carreon – Sales Strategist
📧 Email: partnerships@bleeves.com
📱 Mobile/Viber: +63 (912) 302 0105

📌 Let’s create something special for your brand! Contact us today to discuss your wholesale needs. 🚀

Yes! We welcome partnerships with retailers who want to offer Bleeves® in their stores. Whether you own a boutique, department store, or online shop, our corporate sales team is ready to assist with wholesale orders and customized branding options.

Why Retail Bleeves®? 📌

✅ Proven Best-Seller – Trusted by over half a million customers nationwide.
✅ Direct Manufacturer Pricing – Competitive wholesale rates with no middlemen.
✅ Customization Options – Exclusive designs, embroidered logos, and custom colors (subject to MOQs and lead times).
✅ Perfect for Gift & Lifestyle Markets – An ideal addition to your store’s premium comfort and gifting selections.

Retail Partnership Inquiries 📩

Sheila Mae A. Carreon – Sales Strategist
📧 Email: partnerships@bleeves.com
📱 Mobile/Viber: +63 (912) 302 0105

📌 Let’s bring Bleeves® to your store! Contact us today to discuss retail opportunities. 🚀

Yes! We love working with influencers, content creators, and brand ambassadors who genuinely believe in Bleeves®. We cultivate a community of "Bleevers" (Bleeves Believers) who share their real experiences and help spread the warmth! Instead of expensive media endorsements, we value authentic word-of-mouth reviews from real people who truly love our products.

Why Partner with Bleeves®? 📌

✅ Be Part of Our Bleeves® Community – Join a growing network of cozy enthusiasts.
✅ Exclusive Perks & Opportunities – Get access to collaborations, discounts, and more.
✅ Authenticity Over Paid Promotions – We prioritize real stories over scripted ads.

Interested in Partnering With Us? 📩

James M. Bonrostro – Marketing & Partnerships
📧 Email: marketing@bleeves.com
📱 Mobile/Viber: +63 (995) 523 7245

📌 Let’s create something cozy together! Reach out and let’s discuss how we can collaborate. 🚀